WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying
and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your
computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at CONTACT@ROMANCEISDEADNYC.COM

OPT-IN/OPT OUT

ROMANCE IS DEAD also uses your personal data to send advertising or direct marketing material or other commercial communications, including via e-mail: if the advertising concerns products that are analogous to those already purchased, ROMANCE IS DEAD may send it to your e-mail address even without your express consent, provided that you have not denied such use upon giving your e-mail address or on subsequent occasions, although your express, voluntary consent will be needed to make a mailing by ROMANCE IS DEAD of advertising. E-mails relating to products other than those already purchased lawful. Likewise, ROMANCE IS DEAD may process your data even without your consent to provide you with services you have voluntarily requested (such as for example, sending the Newsletter). Each time your consent is needed, we will inform you in advance and will give you the possibility of providing or denying your consent to use your personal data for these purposes, including your e-mail address.

We would like to inform you that ROMANCE IS DEAD may process your personal data, even without your consent, in certain cases that have been prescribed by law such as, for example, when this is necessary to satisfy a legal obligation or when this is necessary to execute obligations that have been contractually assumed with regard to users (such as, for example, if you have purchased products on Romanceisdeadnyc.com or you have asked to benefit from specific services through our web site). In any case, we wish to inform you that ROMANCE IS DEAD guarantee to their users may exercise, at any time and without needing to set forth reasons, their own right not to receive future communications related to the use of particular services, upon request. In particular, you may exercise your right to oppose this (i) by using the method indicated in each communication received or (ii) by managing your permissions in the dedicated My Account area or even by (ili) writing to Customer Care and selecting "Privacy" or by sending a request to ROMANCE IS DEAD at the aforementioned email. Specifically, a request to unsubscribe that is made following the instructions of the communication received will result in you being unsubscribed solely from the aforementioned channel. Unsubscribing from marketing through My Account will result in you being unsubscribed from all channels used (traditional and digital). Additionally, we ask that you consider the technical time frames needed to effectively address your request to unsubscribe (a maximum of 15 days).

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SQUARESPACE

Our store is hosted on Squarespace Inc. They provide us with the
online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Squarespace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our stored it’s service providers.

For more insight, you may want to read Squarespace’s Terms of Service (https://www.squarespace.com/terms-of-service) or Privacy Statement (https://www.squarespace.com/privacy)

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to US. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.